Terms of service

Legal Notice and Terms of Service

In this Legal Notice section, you will find all the information concerning the legal conditions governing the relationship between customers and our company, DIOXNATUR, available online at dioxnatur.com.

The use of our website dioxnatur.com implies full and unconditional acceptance of each and every provision included in this legal section. Therefore, all users of the DIOXNATUR website must carefully read this Legal Notice, as it may be amended at any time, whether at our own discretion or due to legislative or case-law changes.

1. LEGAL NOTICE AND TERMS OF USE

We can guarantee that you are in a 100% secure environment. Therefore, in compliance with the duty to provide information established in Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, the following information is provided:

1.1 Identification details of the party responsible for the DIOXNATUR website and e-commerce platform (dioxnatur.com):

In accordance with Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, we inform you that:

The responsible party is Siddhi Naturelle SL, with Tax ID (CIF) B16854994 and registered tax address at Calle Borja 16, 03006 Alicante – Spain. Contact email: info@dioxnatur.com

The DIOXNATUR website (dioxnatur.com) guarantees the protection and confidentiality of our users’ personal data in accordance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, Spanish Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights, as well as Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

1.2. Purpose of the website

The services provided by the party responsible for the website are as follows:

  • Sale of products through e-commerce.
  • Management of the list of subscribers and users registered on the website.
  • Provision of content on the blog.

DISCLAIMER

All Dioxnatur products are sold exclusively for water disinfection and purification purposes. Any other use of the products is at your own responsibility.

1.3. Users

Access to and/or use of this website grants the status of USER, who accepts these Terms of Use from the moment of access and/or use. However, the mere use of the website does not imply the commencement of any employment or commercial relationship.

1.4. Use of the website and collection of information

1.4.1 USE OF THE WEBSITE

The website https://dioxnatur.com, hereinafter referred to as the WEBSITE, provides access to articles, information, services and data (hereinafter, “the content”) owned by DIOXNATUR. The USER assumes responsibility for the use of the website.

The USER undertakes to make appropriate use of the content offered through the website and, by way of example but not limitation, not to use it to:

(a) engage in unlawful or illegal activities or activities contrary to good faith and public order;
(b) disseminate racist, xenophobic or illegal pornographic content or propaganda, content promoting terrorism or content that violates human rights;
(c) cause damage to the physical or logical systems of https://dioxnatur.com/, its suppliers or third parties, or introduce or spread computer viruses or any other physical or logical systems capable of causing the aforementioned damage;
(d) attempt to access and, where applicable, use other users’ email accounts and modify or manipulate their messages.

DIOXNATUR reserves the right to remove any comments and contributions that violate respect for human dignity, are discriminatory, xenophobic, racist or pornographic, harm children or young people, public order or public safety, or which, in its opinion, are otherwise unsuitable for publication.

In any event, DIOXNATUR shall not be responsible for opinions expressed by users through the blog or other participation tools that may be created, in accordance with applicable legislation.

1.4.2 Collection of information

  • Contact form, where the USER must complete the email address, subject and name fields.
  • Subscription form, where the USER completes the fields required to purchase products offered on the website, including first name, surname, address, city, country, state/province, postal code, email and password.
  • Tracking cookies, in accordance with the following rules.
  • Browsing and IP Address: When browsing this website, the user automatically provides the website server with information regarding their IP address, date and time of access, the hyperlink that referred them to the website, their operating system and the browser used.

Notwithstanding the above, users may unsubscribe at any time from the services provided by DIOXNATUR or withdraw the data provided by the USER, in compliance with current Data Protection regulations. Likewise, by subscribing to this website or posting a comment on any of its pages and/or posts, the user consents to:

The processing of their personal data within the WordPress environment in accordance with its privacy policies.

The user consents to receiving informational and commercial emails from Dioxnatur, as well as requests to review products purchased through dioxnatur.com.

DIOXNATUR may access the data that, in accordance with the WordPress infrastructure, the user is required to provide either to purchase a product or to submit an enquiry through the contact form.

We also inform you that our users’ information is protected in accordance with the provisions set out in our Privacy Policy.

By making a purchase, completing the contact form, registering or posting a comment on our website, the user understands and accepts that:

Users guarantee and are responsible, in all cases, for the accuracy, validity and authenticity of the personal data provided and undertake to keep such data duly updated. The user agrees to provide complete and accurate information in the contact or subscription form.

For children under thirteen years of age, parental or guardian consent is required for the processing of their personal data.

Under no circumstances will data concerning the professional or financial situation or the privacy of other family members be collected from a minor without their consent. If you are under thirteen years of age and have accessed this website without informing your parents, you must not register as a user.

From the moment a purchase is made or access is obtained to any paid service, DIOXNATUR has access to the user’s name and email address, as well as any other information required for invoicing purposes, forming part of a file duly registered with the General Registry of the Spanish Data Protection Agency under the name “WEBSITE USERS AND SUBSCRIBERS”. In the case of a purchase, the user will be included in the “CUSTOMERS AND/OR SUPPLIERS” file, which contains data including first name, surname, email, DNI/National ID and full address.

In any event, DIOXNATUR reserves the right to modify, at any time and without prior notice, the presentation and configuration of the website https://dioxnatur.com or this Legal Notice.

2. INTELLECTUAL AND INDUSTRIAL PROPERTY

The language used by the website owner shall be Spanish. DIOXNATUR shall not be held responsible for the user’s failure to understand the language of the website or for any consequences arising therefrom.

DIOXNATUR, either in its own right or as an assignee, owns all intellectual and industrial property rights relating to its website and the elements contained therein (including, but not limited to, images, sound, audio, video, software or text; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), which are owned by DIOXNATUR or its licensors. All rights reserved.

Any use not previously authorised by DIOXNATUR shall be considered a serious infringement of the author’s intellectual or industrial property rights.

The reproduction, distribution and public communication, including making available, of all or part of the contents of this website for commercial purposes, in any format and by any technical means, without the authorisation of DIOXNATUR, are expressly prohibited.

The USER undertakes to respect the Intellectual and Industrial Property rights owned by DIOXNATUR. The USER may only view the elements of the website and may not print, copy or store them on their computer’s hard drive or any other physical medium. The USER must refrain from deleting, altering, circumventing or manipulating any protection device or security system installed on DIOXNATUR’s pages.

3. EXCLUSION OF WARRANTIES AND LIABILITY

Under no circumstances shall DIOXNATUR be liable for damages of any kind that may arise, including but not limited to errors or omissions in content, lack of availability of the website—which may be periodically unavailable for technical maintenance—or the transmission of viruses or malicious or harmful programs through the content, despite having adopted all necessary technological measures to prevent such occurrences.

4. MODIFICATIONS

DIOXNATUR reserves the right to make, without prior notice, any modifications it considers appropriate to its website, including changing, deleting or adding content, products and services provided through it, as well as the manner in which they are presented or located on the website.

5. LINK POLICY

Persons or entities intending to create or creating a hyperlink from a website on another Internet portal to the DIOXNATUR website must comply with the following conditions:

  • The total or partial reproduction of any of the services or content of the website is not permitted without the prior express authorisation of DIOXNATUR.
  • Deep links, IMG or image links, or frames with the DIOXNATUR website may not be established without its prior express authorisation.
  • No false, inaccurate or incorrect statements shall be made regarding the DIOXNATUR website, its services or content. Except for signs forming part of the hyperlink itself, the website on which the hyperlink is established shall not contain any trademark, trade name, establishment sign, name, logo, slogan or other distinctive signs belonging to DIOXNATUR without its express authorisation.
  • The establishment of a hyperlink shall not imply the existence of a relationship between DIOXNATUR and the owner of the website or portal from which it is created, nor DIOXNATUR’s knowledge or acceptance of the services and content offered on such website or portal.
  • DIOXNATUR shall not be responsible for the content or services made available to the public on the website or portal from which the hyperlink is created, nor for the information or statements contained therein. The DIOXNATUR website may provide users with connections and links to other websites managed and controlled by third parties. The sole purpose of these links is to facilitate users’ search for information, content and services on the Internet and under no circumstances shall they be considered a suggestion, recommendation or invitation to visit such websites.

DIOXNATUR does not market, manage, exercise prior control over or assume ownership of the content, services, information and statements available on such websites.

DIOXNATUR assumes no liability whatsoever, whether directly, indirectly or subsidiarily, for damages of any kind that may arise from the access, maintenance, use, quality, legality, reliability and usefulness of the content, information, communications, opinions, statements, products and services existing or offered on websites not managed by DIOXNATUR and accessible through DIOXNATUR.

6. RIGHT OF EXCLUSION

DIOXNATUR reserves the right to deny or withdraw access to the portal and/or the services offered, without prior notice, on its own initiative or at the request of a third party, to users who fail to comply with these General Terms of Use.

7. GENERAL PROVISIONS

DIOXNATUR will pursue any breach of these terms and conditions, as well as any improper use of its website, by exercising all civil and criminal actions available to it under the law.

8. MODIFICATION AND DURATION OF THESE TERMS

DIOXNATUR may modify the terms established herein at any time, with such modifications being duly published as they appear here. The validity of these terms shall depend on their publication and they shall remain in force until replaced by other duly published terms.

9. COMPLAINTS AND ENQUIRIES

DIOXNATUR informs users and customers that complaint forms are available. Users may also send an email to info@dioxnatur.com, indicating their first and last name, the service or product purchased and the reasons for their complaint.

10. APPLICABLE LAW AND JURISDICTION

The relationship between DIOXNATUR and the USER shall be governed by current Spanish legislation, and any dispute shall be submitted to the Courts and Tribunals of the city of Alicante, unless applicable law provides otherwise.

Dioxnatur reserves the right to modify the content, shipping rates, products or services offered through the website, as well as any commercial offers presented at any time. Dioxnatur reserves the right to modify parts of the website, expand it, or change or completely cancel offers without prior notice. It is the user’s responsibility to visit this page before making a purchase and to remain informed, since making a purchase on our website implies acceptance of our terms and conditions of sale and each of the conditions contained in our policies.